This paper investigates the benefits of customer relationship management system to a company in the context of customer centric age, using a case study of CRM implementation in a local telecom service company in Vietnam. The findings suggest that after a long time leading the telecom market, at the[r]
and numeracy tasks. From the literacy supply side we have been led to believe that wehave a serious problem. It is widely argued that low levels of literacy skills are harmingthe productivity of Canadian business now and represent a barrier to the restructuringfirms need[r]
The development of private sector can be seen as one of the positive and important results of Vietnam’s offi cial accession to the World Trade Organization (WTO) in 2007. The sector has become a signifi cant force contributing to economic growth and international economic integration, which is a maj[r]
... ES pre- implementation Literature Review 2.1.ES Pre- implementation The existing literature on the preparation and implementation of enterprise systems is rich Past research has conceptualized and. .. development of IT capability and their attitude 41 M.Sc Thesis – Mao Mao (A0092543E) toward int[r]
The fourth largest U.S. airline in terms of passengers carried and second largest in scheduled domesticdepartures, Southwest was the only domestic airline to remain profitable in 2001. Emphasizing highfrequency, short-haul, point-to-point, and low fare servi[r]
In March 2001 the Government of Vietnam produced and Interim Poverty Reduction Strategy Paper and announced its intention to develop a Comprehensive Poverty Reduction Strategy Paper (CPRGS) by the end of April 2002. In the IPRSP, the Government outlined its commitment to involve a broad range of sta[r]
Marketing 13th byKerin-Harley McGrawHill 2017 Marketing 11e CENGAGE Lamb Hair and McDaniel Marketing 1st by Mello and Hunts MacGraw Hill International Marketing 15th Cateora and Braham Marketing Management a Relationship Approach 3rd Hollensen PEARSON 2015 Marketing Research Essential 8th McDan[r]
. Name of the situation: PROTECT YOUR OWN LIFE ENVIRONMENT In our life environment plays an important role. But now we see a green environment that is severely threatened by the consciousness of every person. The present situation is that we are not really interested in protecting the environment[r]
This paper presents potential fuel storage scenarios for two options: the current nuclear power replacement strategy, which will see 16 GWe of new capacity installed by 2030 and a median strategy, intended to ensure implementation of the UK’s carbon reduction target, involving 48 GWe of nuclear capa[r]
MATSUOKA Kazuhisa Vice President Japan International Cooperation Agency Tokyo Subject: Letter of Transmittal Dear Sir, We are pleased to formally submit herewith the final report of the Comprehensive Urban Development Programme in Hanoi Capital City in the Socialist Republic of Vietnam. This report[r]
In seeking funding, a firms main choice is between To the extent that these findings for India are external and interna; financing. And, says Samuel, the generalizable to other developing countries analysis evidence suggests that the stock market plays only a was restricted to the stock markets rol[r]
... Establishing the stress models 2.2 Investigation of the role of the NI in stressor-induced HP-mPFC LTP modulation Role of the NI in stress-induced modulation of mPFC-mediated working memory The current... research implicates the potential role of an emerging structure, the nucleus incertus (NI)[r]
Although there has been much to boast about in advanced countries regarding ecommerce as a viable business strategy, many doubt its application to developing countries. Several papers examine individual case studies from advanced developing countries but few have presented a systemic focus on the ec[r]
The paper aims at providing a complete marketing plan of introducing internet service to Nigeria of FPT Telecom. In the first two sections, internal and external environments are analyzed to ensure the plan’s practicality. Objectives of the plan are later set up within the first 3 years. The paper t[r]
Building on the earlier work, this paper provides an updated review of the private tutoring phenomenon in Vietnam in several aspects, including the reasons, scale, intensity, form, cost, and legality of these classes. In particular, the paper offers a comparative analysis of the trends in private tu[r]
Although theoretical models make distinct predictions about the relation between financial sector development and income inequality, little empirical research has been conducted to compare their relative explanatory power. We examine the relation between financial intermediary development and income[r]
Topics covered •Objectoriented design using the UML •Design patterns •Open source development Design and implementation •Software design and implementation is the stage in the software engineering process at which an executable software system is developed. •Software design and implementation a[r]
This paper assesses three established theories regarding the historical determinants of financial development and also proposes an augmented version of one of these theories. The law and finance view stresses that different legal traditions emphasize to differing degrees the comparative rights of[r]
... Chapter Reflectivity based optofluidic switch based on cascading prisms Chapter Reflectivity based optofluidic switch based on cascading prisms 3.1 Conceptual design and optical principle for the optofluidic. .. [1][3-8] Optofluidic technology also enables the mass implementation of the optics c[r]
Part 1: Overview of Testing, which covers the definition of key terms and presents an expanded discussion of usercentered design and other usability techniques, and explains the basics of moderating a test.
Part 2: Basic Process of Testing, which covers the howto of testing in stepbystep fashion.[r]